Writings & Articles

UX Thinking —
Published on Medium

13 articles exploring friction, flow, AI design, mobile UX, and the psychology behind product decisions. All published in Design Bootcamp on Medium.

13+ Published Articles
Design Bootcamp Publication
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Navigation · Feature UX
Smarter Navigation with Vehicle Profiles — Google Maps & Android Auto
Exploring how vehicle-aware navigation could reduce cognitive load. A deep dive into a missing feature inside a billion-user product.
Behavioural UX
Designing for "I Don't Care" Users
What happens when users simply don't have the motivation to engage? How design creates just enough pull without manipulation.
Friction Audit
A Small Menu, A Big Difference — Reducing Friction in Google's Stitch
How a single overlooked menu cascades into a frustrating experience — and how one small change fixes it.
AI Design · Privacy
When AI Knows Me Too Well
The fine line between personalisation and privacy — and how over-smart AI design can quietly creep users out instead of winning trust.
Micro-interactions
What a Simple Download Taught Me About Micro-Friction
Sometimes the smallest interaction reveals the biggest design gaps. A single button that silently breaks user trust.
Feedback Design
The Post That Never Appeared — A UX Story of Silence on LinkedIn
When silence is the only feedback a user gets, what does that do to trust? A quiet publishing failure inside LinkedIn.
Onboarding UX
Wanderlog — Trip Planner Onboarding Friction
Mapping the exact moments where new users drop off — and how a few changes could recover them before they leave.
Notification Design
The Channels I Didn't Ask For — WhatsApp's Missed Opportunity
Unsolicited channels inside one of the world's most personal communication apps. How feature launches should treat existing users.
Error States
Tapping for Nothing — Fixing Dead-End Screens in Rapido
Dead-end states that leave users stranded with no path forward. A teardown of high-stakes friction in India's fastest-growing cab app.
Email Design
Lost in the Inbox — Why Backup Reminder Emails Are Failing
Transactional emails that feel like spam. A case for intentional hierarchy and communication that actually reaches users.
Trust Design
Designing for Trust — Last-Mile Gaps in Swiggy Instamart
The delivery experience is the product. How last-mile UX failures quietly erode hard-won trust in quick-commerce.
Task Flow Design
Reducing Friction in LinkedIn's Scheduled Post Flow
A step-by-step teardown of LinkedIn's scheduling flow — cutting 6 steps to 3 and making a power feature feel powerful.
Email Design · Pricing UX
The Cost of Ambiguity: A UX Review of Norton's Renewal Email
When the same price appears twice — once crossed out — and why that single design choice creates confusion, breaks trust, and violates four UX heuristics.
AI Design · UX Essay
Designing Temporal Awareness in AI Conversations
How a missing timestamp in an AI chat revealed a deeper design gap: AI products remember everything, but give users almost no sense of when things happened.

All published in Design Bootcamp on Medium.

I write about UX, psychology, and design decisions. Follow for new articles as they drop.